Application Ma3aak

About Project

Ma3aak application is the first of its kind in the region and the Middle East for roadside assistance, periodic maintenance on site and everything related to the needs of the car, as it provides services for car transportation, repair or change of tires, charging or changing the battery, and it also provides a distinguished service that is unique to the region, which is electrical car On-site charging services, in addition to periodic car maintenance services, such as changing all kinds of oils and filters, changing brakes, and even changing and maintaining engine parts.
All of the aforementioned and more has also been collected in one application and presented in the form of unique services that are unprecedented in the region as a whole, making Ma3aak one of the most important tools used in the market and one of the first applications that Namaa Solutions is proud to offer to its customers.
The application is available in several interfaces for customers, service providers, and service agents, and it has many features that make it the first of its kind in the car service and maintenance sector.

Features

The application provides its users with a number of typical services, some of its features are:

Simple, easy and interactive user interfaces, as well as guideline tools
A real-time tracking system through maps and monitoring service requests status
Continuous technical support around the clock using a platform for the help team
Ability to connect with all electronic payment gateways and multiple payment methods
Evaluate requests and suppliers with the ability to share on social media

How to Use

The application can be used by downloading it to mobile devices and creating a new account to which contact information and customer data will be added.

After that, all the services provided by the application and the suppliers located in the domain of the user's address are displayed in order to determine his request and choose the service he wishes to benefit from.

As for service providers, the application contains a platform to receive and manage orders, in addition to interfaces through which it can add the services it provides with all the details related to it (prices, delivery time, details, etc. ..)

The application also contains a support platform that provides access to all data of requests, customers, and service providers to provide the necessary assistance to users in case of contacting the service center through the application or by phone.

More

To download Ma3aak application, you can now visit the application website and get more information about the services and user guideline.